
Make the competition jealous when you LAUNCH your super-charged ecommerce and CMS website!
Question: What do you get when you take a custom web design and add everything you need to run your online business?
Answer: An online business solution!
Check out the features below to see what your website could do powered by LAUNCH Web Solutions and Business Catalyst.
Website features

- Use SiteWalk to edit your web pages on the fly
- Use FTP to manage your website just like you would with any other web hosting
- Integrated customer database that grows as customers inquire or interact with your website
- Make any type of content secure
- Share and syndicate any type of content using RSS
- Build communities using forums, blogs and collect customer comments on any type of content
- Sophisticated ready-to-go reporting, no need to add any code to your web pages

- Announcements, FAQs
- Set Release and Expiry dates on your content
- Make any type of content secure
- Share and syndicate any type of content using RSS
- Create micro-communities by allowing customers to comment on any type of content

- Grow your customer database every time your customers inquire or interact with your website
- Keep a history of all past customer inquiries
- Allow customers to view their past inquiries via secure "member only" areas
- Allow customers to keep their details updated via secure "member only" areas
- View on a per customer basis details on every action they've taken on your site

- Use SiteWalk to edit your website on the fly
- Use a Microsoft Word like WYSIWYG editor to edit web pages
- Make web pages secure
- Archiving & Rollback for every web page and template
- Automatically creates a working copy of web page until you publish
- Use templates to create a consistent look and feel
- Use FTP to upload and download web pages
- Work directly inside Dreamweaver using our plugin Triangle
- Built-in meta data framework
- Create your own meta data tags and easily add them to any web page
- Create an unlimited number of RSS channels
- Syndicate and share any type of content e.g. blogs, web pages, news and announcements, FAQs etc
- Set update frequency of your RSS channels
- Reports on RSS usage and items selected from within a feed

- Make any type of content secure (web pages, announcements, Blogs, FAQs, Forums etc)
- Manage your customers' access to any secure area
- Set expiry date for customer access to any secure area
- Easily email login details to every customer in a secure area
- Report on customer logins to each secure area

- Comprehensive reporting without having to add a single line of code to your web pages
- Geo-location reporting. Map of the world shows who has visited your site.
- Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
- Detailed reporting on every type of content
- Search engine reporting, e.g. search phrases, when your site has been indexed and more
- Sophisticated customer reporting framework.
- Filter on any system or custom field
- Save any report and run later
- Export any report to Microsoft Excel for further analysis

- Set moderation level on new customer posts
- Customers can subscribe to any thread and be notified when new posts are added
- Make any forum secure
- Set release and expiry date on your forms
- Reporting on forum usage
- Easy to use administrative interface for managing threads and posts

- Full blogging platform
- Customers can leave comments on any blog post
- Approve all incoming trackbacks
- Trackbacks to any other blogs
- Permalink
- Set release dates for blog entries
- Report on blog post readership
- Integrated RSS channel for each blog
- Make your blog secure
Ecommerce features

- Sell real products or e-Products
- Give individualized discounts to any customer for any catalogue
- Integrated customer database that grows as customers buy or interact with your online shop
- Inventory Control
- Cross and upsell features
- Multi-currency support
- Sell Gift Vouchers
- SEO integration into Google, Yahoo and Windows Live
- Sophisticated ready-to-go reporting, no need to add any code to your web pages

- Keep a history of all past customer purchases
- Give loyal customers individualized discounts. You can apply a different discount for every catalogue and every customer
- Allow customers to view their past orders and even redownload any e-Products previously purchased via secure "member only" areas
- Setup reoccurring orders and payments. Automatically emails invoices to customers

- Setup an unlimited number of Catalogues & Products
- Set Release and Expiry on any Catalogue or Product
- Sell e-Products. Limit how many times and where they can be downloaded from
- Set product weight / volume for any product to control the shipping options that are displayed
- Make any catalogue secure (All-in-One solution only)
- Selectively hide prices. For any catalogue hide product prices on the public site and display for existing customers
- Put any product On Sale. This crosses out the products retail price. E.g. was $199 now only $99.
- Collect customer comments on any product
- System utilizes Ajax technology for better customer experience

- Sophisticated e-commerce reporting framework
- Sophisticated customer reporting framework
- Track sales and payments
- Track abandon rates and where customers abandon in online shop
- Report on top Catalogues and Products. By amount or quantity sold
- Report on Shipping Options and popularity
- Report on Discount Codes and redemption
- Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
- Track usage for any catalogue or on an aggregate basis
- Track usage for any product or on an aggregate basis
- Save any report and run later
- Export any report to Microsoft Excel for further analysis

- Complete inventory control. Optionally hide products from shop if out of stock
- Allow any out-of-stock product to be pre-ordered
- Set re-order threshold and be notified when product stock level falls below a certain quantity
- Enable drop shipping on any product and automatically notify suppliers to fulfill customer orders

- Sell global, act local with multi-currency support
- Set prices for products in any currency
- Setup shipping options for various countries
- Setup tax codes for various countries
- Support for many payment gateways throughout the world

- Group similar products together, e.g. By size or by color, Small Shirt, Medium Shirt, Large Shirt
- Increase sales using Cross/Upsell by relating products together. E.g. relate cell phone with charger and car kit.
- Display related products separately or as checkboxes so the customer can add them to cart at the same time as buying the main product
- Or use product attributes to create any number of drop downs to collect information from customers when they add products to the cart, e.g. Size, Color, Style, Gender

- Create any number of Gift Vouchers with any dollar value
- Gift Vouchers can be redeemed to buy products in your online shop

- Integrated with popular payment gateways throughout the world
- Offer COD / Check options at checkout
- Offer PayPal as a separate payment gateway
- Integrated with World Pay for a wide range of currency support
- Google Checkout
- Use Process Offline and process payment using existing POS system

- Create any number of discount codes
- Set your own discount rates
- Set release and expiry of discount codes

- Setup any number of shipping options for different countries
- Set minimum and maximum weight and volume restrictions for any shipping option
- Apply your tax code/rate to any shipping option
- Integrated with USPS, FedEx and Australia Post for real-time shipping charge calculation

- Create any number of tax codes and rates for any country that you operate
- If in USA automatically apply relevant state tax rate at checkout to products and shipping charges
- Apply tax codes easily to products and shipping charges
Email marketing

- One-off and loyalty based campaigns
- For the first time go beyond open rates and bounces reporting and see what actions customer take
- Integrated customer database that grows as customers subscribe or interact with your website
- Use the Customer Report Generator to dice and slice your customer database for better targeting and results
- Systems to increase email deliverability and reducing spam
- Send One-Off Emails
- Setup Birthday Loyalty Campaigns, e.g. setup one campaign to automate saying happy birthday to your customers on their birthday
- Setup Anniversary based campaigns, e.g. based on previous holiday purchase, automate reminder in 6-months or 12-months
- Setup Multi-Part email newsletter series. E.g. Customer signs up and receives issue 1 on sign-up, issue 2 a few days later, issue 3 a few days after that and so forth
- HTML or Text Emails (HTML emails contain text version also)
- Send a campaign to any customer group or your entire customer database
- Preview your campaigns by emailing it to yourself or any one else before finalizing

- Track Open Rate of HTML emails
- Track Links clicked and most popular links (available for both HTML and Text formatted emails)
- For the first time track customer Actions e.g. customer made a purchase, customer made an enquiry and so forth
- Track bounce rates
- Track customer unsubscriptions from your campaigns
- Live Feed
- Sophisticated customer reporting framework
- Filter on any system or custom field
- Save any report and run later
- Export any report to Microsoft Excel for further analysis

- Double Opt-In mechanism
- Unsubscribe link on all newsletters
- From email address verification
Other features

- POP3 email. Use with Outlook, Thunderbird or any other popular email program
- Web mail interface
- Unlimited Aliases for each mailbox
- Catch-all address
- Out of Office Auto Responder
- Mail Forwarding

- Integrates with Google/Yahoo/Live sitemap. A daily feed of all content within website is produced for maximum exposure in the search engines
- Search Engine Friendly URLs. Catalogue and product names used in URLs to maximize search engine friendliness

- Web-based Admin
- FTP
- Import / Export options
- Work directly inside Dreamweaver using our plugin Triangle
- Extensive Web Services framework

- Easily add and manage Users and Roles
- Customize granular permission levels for a role
- Create your corporate taxonomy and assign content to various categories for easier publishing

- Create and Build Business Workflows to automate follow-up
- Create single or multi-step workflows
- Be notified via Email or SMS
- Set SLA's (Service Level Agreements)
- Set duration and reminders for every step of the workflow
- Set escalation rules
- Setup 3rd party notifications to notify customers as you internally progress through a workflow
- Apply workflows to customer inquiries, orders, bookings as well as for content approval
